• Customer/s who places an order on S4H for   book/s and in case the same book/s becomes unavailable/ out of stock after the order was placed.
  • Wrong item or defective or damaged item has been received by the customer
  • Return request is made outside the specified time frame.
  • Anything missing from the package returned by you and which has missing price tags, labels, original packing, freebies, and accessories.
  • Defective/damaged products that are not covered under the manufacturer’s warranty.
  • Product is damaged due to misuse or Incidental damage due to malfunctioning of product.
  • Products with tampered or missing serial numbers/ISBN no
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